HONRONS has an experienced sales team. Each sales manager in the team has professional product knowledge and can answer customer questions in a timely manner. According to the specific requirements of customers, we can recommend the most suitable solution to save the cost of customers. We have always adhered to the principle of “dedicated service, customer first”, and wholeheartedly provide every HONRONS customer with the best quality service.
HONRONS covers an area of more than 5,000 square meters and has a basic modern technology center and various processing equipment and testing facilities. Customers can come to our company to inspect the workshop and visit the on-site production process. Let customers know that our company has enough production scale to provide them with professional and guaranteed products and services.
The prototype exhibition hall of HONRONS showcases the company’s key models. Customers can communicate with the sales staff in advance according to the materials they need to recycle, and make an appointment for the start-up sample display in advance, so that customers can have a more intuitive understanding of our machines. For large production lines, we can negotiate to visit our customer’s factory.
HONRONS has a professional technical team with sufficient hardware resources. For large production lines, customers can install, debug and accept in our company. It has a basic modern technology center and various processing equipment and testing facilities to provide effective guarantee for equipment production.
Regular technical return visits to assist customers in operating equipment effectively.
After Sale Service
Installation, commissioning and training. If necessary, HONRONS after-sales service personnel can provide on-site machine installation and commissioning and personnel training services. This helps customers optimize the utilization of their new plants and equipment. HONRONS after-sales service personnel will provide training and guidance on all points of machine operation and maintenance. Machine installation dimensions and service requirements will be provided to customers before the machine is shipped, which can help customers make preparations before installation and improve efficiency
HONRONS has spare parts inventory, and has a dedicated after-sales service department to ensure the timely delivery of spare parts. Depending on the situation, spare parts can be shipped by air, sea or courier. We also recommend that customers keep some common spare parts that are easy to wear, such as knives and screens, so that they can be replaced in time to ensure the normal operation of the machine.